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How the process works

We could help you get your money back in just 3 simple stages.

$80M

Recovered in funds

$2,200,000

Monthly Recoveries

99% win arate

How it works

We’re here to help you along the way! Learn more about how it works. You don't have to use Refundee and you can do your claim yourself for free by contacting the bank and the Financial Ombudsman yourself. Here’s a guide on how to do it yourself

The investigation

Our Fraud Investigators will assess your case to see if we can help.

The bankThe bank

Seekrail will prepare your individual case and submit a bespoke report to the bank in order to receive their formal response.

FOS

If the bank refuses reimbursement, Seekrail takes your case to the FOS for an independent review, the final stage determining your refund amount.

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